Privacy policy
PRIVACY POLICY
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from woolwag.com (the “Site”).
1. Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also collect information about the individual web pages or products you view, what websites or search terms referred you, and how you interact with the Site. We refer to this as "Device Information."
We collect Device Information using:
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Cookies – Data files placed on your device, often including an anonymous unique ID. Learn more or disable cookies at www.allaboutcookies.org.
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Log Files – Track activity on the Site and collect IP address, browser type, ISP, referring/exit pages, and timestamps.
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Web Beacons / Tags / Pixels – Electronic files used to monitor browsing behavior on the Site.
When you make a purchase or attempt to do so, we collect your name, billing and shipping addresses, payment info (e.g., credit card numbers), email address, and phone number. This is called "Order Information."
“Personal Information” in this policy refers to both Device Information and Order Information.
2. How We Use Your Personal Information
We use Order Information to:
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Process and fulfill your orders (including payments, shipping, and order confirmations)
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Communicate with you
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Screen for potential fraud or risk
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Provide updates, offers, or marketing if you’ve opted in
We use Device Information to:
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Help identify and prevent fraud (especially using IP address)
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Analyze and optimize our Site experience (e.g., by tracking browsing behavior and ad performance)
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us provide our services to you:
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Shopify – Hosts our store. See their privacy practices here.
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Google Analytics – Helps us understand customer behavior. Details here.
Opt out here.
We may also share your information to comply with legal obligations (e.g., subpoenas, court orders) or protect our rights.
4. Behavioral Advertising
We may use your information to deliver personalized ads and marketing. Learn how targeted ads work here.
You can opt out of targeted ads at:
Or through the Digital Advertising Alliance’s opt-out portal.
5. Do Not Track
Please note: We do not alter our data collection practices in response to a “Do Not Track” browser signal.
6. Your Rights (for EU Residents)
If you’re a European resident, you have the right to access, correct, update, or delete the personal information we hold about you. To do so, contact us using the details below.
We process your information:
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To fulfill contracts with you (e.g., when you place an order)
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To pursue our legitimate business interests
Please note that your data may be transferred outside Europe, including to Canada and the United States.
7. Data Retention
We retain your Order Information unless and until you ask us to delete it.
8. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices, or for legal or operational reasons.
9. Contact Us
For questions, concerns, or complaints about our privacy practices, contact us:
📧 Email: woolwag@gmail.com